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Several of the reports below require completion of an online form prior to downloading. These are marked with an asterisk*.

Company Information
Business Objects Corporate Brochure
660KB
Annual Reports
2002 Annual Report
650KB
2001 Annual Report
2.1MB
2000 Annual Report
800KB
1999 Annual Report
2.1MB
1998 Annual Report
1.9MB
Customer Support Resources
Business Objects Support Programs
1.2MB
Worldwide Services Brochure
1.5MB
Worldwide Customer Support User’s Guide
775KB
Case Studies
Belgacom: e-Billing Solution Increases Customer Loyalty
408KB
Cutter & Buck Improves Sales Management and Processes, Cuts IT Workload
66KB
Dresdner Bank: Automated Credit Risk Analysis Leads to Improved Loan Recovery
79KB
France Telecom: Business Intelligence in Action
958KB
KPN Belgium: Improved Customer Support Over the Phone and on the Net
293KB
Maxtor Dramatically Improves Manufacturing and Supply Chain Operations
66KB
One 2 One Delivers Industry Leading CRM with Business Objects
149KB
Real-time Access to Owens & Minor’s BI Extranet Boosts Business
76KB
The Cutting Edge of Data Integration at Unilever
129KB
Union Investment Institutional Delivers a New Dimension of Personalized Service
78KB
Analyst Studies
Business Objects Extends Enterprise Offering with Data Integration*
An IDC report.
220KB
Business Objects Rated Top Analytic Application Vendor*
A Bloor Research Company report.
7MB
The Financial Impact of Business Analytics
An IDC ROI Study.
1MB
Solutions
Optimizing Assortment and Replenishment
Driving Sales in a Down Economy.
490KB
Enterprise 6 
What’s New in BusinessObjects Enterprise 6 - Report Builders 277KB
BusinessObjects Enterprise 6 Integrated Business Intelligence
Products and Services Overview.
1.5MB
Analytic Applications 
BusinessObjects Enterprise 6 Performance Manager 288KB
BusinessObjects Enterprise 6 Enterprise Analytic Applications Brochure 564KB
Supply Chain Intelligence
Analytic Applications that Span the Supply Chain.
449KB
BusinessObjects HR Intelligence 280KB
BusinessObjects Enterprise 6 Application Foundation 1MB
BusinessObjects Warehouse 354KB
BusinessObjects Dashboard Manager 400KB
Query, Reporting, and Analysis 
WebIntelligence Information Sheet 173KB
BI Deployment 
BusinessObjects Enterprise 6 Administration Products Brochure 335KB
BusinessObjects Enterprise 6 Business Intelligence Platform 421KB
End-to-End Business Intelligence with BusinessObjects Data Integrator 385KB
BusinessObjects Enterprise 6 Data Integration Brochure 1.4MB
BusinessObjects Developer Suite Integrator 126KB
BusinessObjects Data Integrator and Web Services 222KB
Data Integration with SAP R/3 and Business Information Warehouse 319KB
Data Integration with PeopleSoft 277KB
Data Integration with J.D. Edwards 274KB
Solutions 
Sarbanes-Oxley Act Compliance 71KB
Services 
BusinessObjects Enterprise 6 Migration Services 110KB
BusinessObjects Analytics Services Brochure 210KB
Business Objects Business Intelligence Services 176KB
Customer Intelligence Deployment Service 293KB
Dashboard Manager Quickstart Service 284KB
Business Objects Data Integration Services Brochure 254KB
Enterprise Performance Management Deployment Service 348KB
Business Objects Business Intelligence Services 186KB
Business Objects Data Integration Services 71KB
Business Objects has developed a series of white papers to provide insight on industry trends, business intelligence, and business values of our products and solutions.

You will be asked to fill out an online form prior to downloading the white papers listed below.
 
The Fact Gap
The disconnect between data and decisions.
1.14MB
Implementing Business Intelligence Standards
A field guide.
645KB
Online Usage and Bill Analysis
A strategy for differentiation for the communications service providers.
3.64MB
Optimizing Sales Force Productivity with BI.
Learn how BI is emerging as a potent weapon to help optimize sales and provide the competitive edge a company needs to survive and prosper.
216KB
Optimizing Enteprise Performance Through Customer Intelligence
By using analytic applications, you can truly understand each customer’s value to your organization.
221KB
Build vs. Buy: Maximizing the Value of Analytic Applications
Learn why organizations are increasingly abandoning the old custom-coding approach to analytic applications.
509KB
Contact Center Analytics to Transform Customer Service
Balancing efficiency, cost, and customer satisfaction.
432KB
Marketing Analytics for Lead Management
Maximizing the value of leads.
302KB
Sales Analytics for Sales Productivity
Getting past the buzzwords to achieve results.
263KB
Performance Management in Retail
Getting past the buzzwords to achieve results.
381KB
Risk Management Intelligence
Improving recovery and profits using risk intelligence.
1.75MB
Optimizing Enterprise Performance Through Financial Business Intelligence
Learn how you can track, understand, and manage your business better than ever before.
175KB
BusinessObjects Enterprise 6 - An End-to-End Technical Overview
This paper illustrates how its best-of-breed BI components and end-to-end integration benefit end users and IT alike by allowing them to track, understand, and manage enterprise performance.
690KB
BusinessObjects Enterprise 6 - What's New?
This document discusses the new capabilities in Enterprise 6 and explains how Business Objects can help in the migration process.
675KB
SAP and Business Intelligence
Intelligent choices for ERP data access and analysis.
426KB
Implementing a Business Intelligence Strategy - A Practical Guide to BI Standardization
This white paper provides a practical guide to implementing BI standardization, based on the latest analyst and customer research.
275KB
EPM - Driving Organizational Performance with Strategic Business Intelligence
Discover how EPM works with your existing systems to intelligently structure information and processes so that you can understand and act.
607KB
Management Dashboards - Enabling Performance Management Across the Enterprise
This paper is intended for IT and business managers who wish to learn more about management dashboards and how to align organizations towards defined goals.
614KB
Next-Generation ETL vs. EAI - Getting Beyond the Confusion
Learn how next-generation ETL solutions enhance integration productivity and performance for the batch and real-time data integration tasks of data synchronization and interactive processing above and beyond what EAI tools offer.
569KB
BusinessObjects Data Integrator - Technical Overview
This paper discusses the architecture of BusinessObjects Data Integrator and how it supports the functions required for today's data integration challenges.
444KB
Six Sigma Intelligence
Read how organizations such as General Electric use business intelligence for faster, more effective Six Sigma projects.
475KB
Supply Chain Intelligence
Read this white paper from Accenture and Business Objects for new ways to examine and improve the performance of your supply chain.
380KB
Business Intelligence for the Mobile Workforce
Empowering employees with mobile BI leverages existing BI systems and ensures better decision making.
845KB
Customer Value Management
New techniques for maximizing the lifetime profitability of your customer base.
114KB
Business Intelligence Web Services
Enabling next-generation BI extranets for total visibility over the value chain.
511KB
Business Intelligence Delivers Success to the Telecommunications Industry
A framework for utilizing the benefits of business intelligence in telecommunications companies.
547KB
Business Intelligence - Now More Than Ever
The benefits of a business intelligence investment during an economic downturn.
194KB
Business Intelligence Across the Organization
Why standardizing BI is critical
536KB
Bridging the CRM analysis gap
Maximizing customer profitability by using a customer value management application to analyze and predict evolving customer behavior.
2.2MB
Why e-Business Intelligence is a Critical Success Factor for Application Service Providers
94KB
Bringing Analytical Reporting to Enterprise BI
Read this informative white paper by the Aberdeen Group on e-business intelligence (e-BI).
152KB
Introducing e-Business Intelligence
This white paper includes detailed case studies of companies that are successfully implementing Business Objects extranet solutions.
614KB
Implementing Pragmatic Business Intelligence Standards
A field guide
338 KB
Finance Intelligence
Financial analytics as a competitive advantage in today's market
338 KB
To help our users through the vast amount of literature available, we’ve put together a reading list including books we recommend for anyone interested in knowing more about Business Objects, Information Management, and other business intelligence related subjects.

Purchase these books directly through Amazon by clicking on the title.
Business Objects Reference Books
Business Objects: The Complete Reference (Osborne Complete Reference Series)
By Cindi Howson
Business Objects Companion
By David Jackson
Business Objects in a Day
By Inc. Noscentia
Creating Documents with BusinessObjects
By Robert D. Schmidt
Crystal Reports 8.5: The Complete Reference
By George Peck
Crystal Reports: A Beginners Guide
By David McAmis
 
Data Warehousing and Information Management
Data Warehouse Design Solutions
By Christopher Adamson, Michael Venerable
The Social Life of Information
By John Seely Brown
Information Ecology: Mastering the Information and Knowledge Environment
By Thomas H. Davenport, Laurence Prusak
The Data Warehouse Method
By Tom Debevoise
Corporate Information Factory 2nd Edition
By W. H. Inmon, Claudia Imhoff, Ryan Sousa
Building the Data Warehouse (3rd Edition)
By W. H. Inmon
The Data Warehouse Toolkit: The Complete Guide to Dimensional Modeling
By Ralph Kimball
The Data Warehouse Lifecycle Toolkit: Expert Methods for Designing, Developing, and Deploying Data Warehouses
By Ralph Kimball, Laura Reeves, Margy Ross, Warren Thornthwaite
 
Business and Customer Management
Brands That Rock : What Business Leaders Can Learn from the World of Rock and Roll
By Roger Blackwell, Tina Stephan
Built to Last : Successful Habits of Visionary Companies
By Jim Collins
Good to Great: Why Some Companies Make the Leap... and Others Don't
By Jim Collins
The Living Company
By Arie De Geus
The CRM Handbook: A Business Guide to Customer Relationship Management
By Jill Dyche
The Ultimate CRM Handbook : Strategies and Concepts for Building Enduring Customer Loyalty and Profitability
By John G. Freeland
Sources of Power: How People Make Decisions
By Gary Klein
Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond
By Patricia B. Seybold
Information Rules: A Strategic Guide to the Network Economy
By Carl Shapiro
Company
Company Presentation
Audio FLASH Tour
Flash
Product Line
Product Line Tour
Audio FLASH Tour
Flash
Enterprise 6 Product Demo
Experience the Enterprise 6 Interactive Product Demo
Enterprise 6 enables organizations to track, understand, and manage enterprise performance.
Audio FLASH Tour
Flash
BI Now More Than Ever
Find Out About BI Now More Than Ever.
Discover business intelligence: The key to streamlining operations, increasing profitability, and achieving an accelerated ROI.
Audio FLASH Tour
Flash
Business Value Presentation
Discover the Business Value of BI.
Drowning in data? Learn how by deploying Business Objects, organizations harness the power of their data while at the same time decreasing costs, increasing revenues, and improving customer satisfaction.
Audio FLASH Tour
Flash
Mobile Business Intelligence
Take our Mobile BI Tour.
Get an overview of Mobile BI and learn how BusinessObjects InfoView Mobile empowers traveling managers, sales people, and service personnel with easy, on-demand access to corporate business intelligence (BI).
Audio FLASH Tour
Flash
Business Intelligence in Action
Learn More About Business Objects Solutions - Explore Now
This multimedia tour looks at how Business Objects solutions are enabling companies across a broad range of industries, processes, and individual business functions turn information into knowledge into profit.
Audio FLASH Tour
Flash